Overview
Thank you for shopping with ANIME WIFE Inc.
By making a purchase with us, you agree to the following terms and conditions.
No Returns, Exchanges, or Refunds
All sales are final.
Due to the nature of our products, we do not accept returns, offer exchanges, or provide refunds once the products have been shipped. Please review your order carefully before making a purchase. All Products are made to order.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].
Damaged Items
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected]
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Contact us at [email protected] for questions related to refunds and returns.